Valiant Consultancy aims at helping you make sense of this changing world, and to deliver quality retail technology services with flexibility and agility. The physical store is still a key channel for most retailers but there are many disruptive influences affecting retail now and in the future:
• The changing expectations of customers in the order and fulfilment process• The focus on meeting or exceeding those expectations whilst being mindful of cost to serve
• How tablets and smart phone apps are changing the way consumers shop
• The rapidly evolving payments landscape where your customers call the shots about how they pay and where and how they get their receipts
• How to put it all together into one seamless operation